Terms & Conditions

Thank you for visiting GoldBuyerDept.com. The Terms and Conditions contained herein and those described on the Company’s website shall be binding on each and every customer of GoldBuyerDepot and shall inure in the benefit of GoldBuyerDepot and GoldBuyerDepot’s successors or assigns. In the Term and Conditions set forth below, the term “Customer”, “you” and "your” refer to the individual or individuals sending gold, silver or platinum jewelry or scrap (the “Merchandise”) to GoldBuyerDepot for sale and for purchase (the "Transaction”). Terms “We”, “our” and “us” refer to GoldBuyerDepot. Term “Cash Settlement” or “Settlement” refer to the payment offer to the customer.

By clicking the “Get Started’ button on the form in GoldBuyerDepot.com’s site you agree and accept the Terms and Conditions set forth below in their entirety and it would constitute your electronic signature.


Requirements For Use

Every customer must be at twenty-one (21) years of age in order to conduct business with GOLD BUYER DEPOT. In addition, every customer must be the actual owner of any and all property sold or attempted to be sold to GOLD BUYER DEPOT, and every customer must be acting on his or her own behalf and not as the agent or representative of another person. Your Merchandise is free of any and all claims, liens or anything else that might adversely effect the value of your Merchandise or your ability to sell it to us. GOLD BUYER DEPOT reserves the right to request documentation or other proof of compliance with the requirements contained in this paragraph. By shipping your Merchandise to Gold Buyer Depot you are agreeing to all terms and conditions set forth herein and those described on GoldBuyerDepot.com website.

By using the services provide by GoldBuyerDepot.com site every customer agrees that the submitted information is truthful and accurate, and it’s every customer’s responsibility to notify and provide Gold Buyer Depot if their contact information changes before their Transaction is finalized. Every customer agrees that they are not violating any applicable law or regulations of any jurisdiction while visiting our site or using any tool or service that we provide.

By using the services provided by GoldBuyerDepot.com you are entirely responsible for any harm resulting from your use of GoldBuyerDepot.com web site.

Unauthorized linking and framing to GoldBuyerDepot.com site is strictly prohibited unless otherwise specifically authorized by Gold Buyer Depot in written agreement.


Shipping & Insurance of Your Merchandise to Us

GoldBuyerDepot provides each customer with specific instructions and shipping procedures regarding how each customer must send their Merchandise to us. If the customer strictly follows these instructional and shipping procedures, and uses GoldBuyerDepot FedEx Express Saver shipping services, GoldBuyerDepot will pay for shipping costs including insurance up to $ 500.00 with FedEx. If you believe that your Merchandise is worth more than $ 500 and you need additional insurance, then it’s customer’s responsibility to obtain such additional insurance at his/her expense BEFORE sending us their Merchandise.

If you send us your Merchandise using FedEx Express Saver with FedEx air bill provided by us, and your Merchandise is lost in transit, we will file a claim with FedEx and pay you the value of any settlement received from FedEx up to $500.

if you choose to send us your Merchandise at your own risk and expense, and not use the FedEx air bill provided by us, you agree to pay for all inbound shipping expensed, to insure your Merchandise at your own cost for full value with the shipper, arrange for package tracking and waive any and all claims against us for any loss or damage to the Merchandise during transit. Any claims for lost or destroyed Merchandise must be made against the shipper. You would still need to fill out the Merchandise Shipping slip provided by us in your package, as packages received without the Merchandise Shipping slip will not be processed.

GoldBuyerDepot reserves the right, in its sole discretion, to reject any inbound mail, envelope or package which appears to have been damaged, opened or tampered with prior to delivery. For purposes of these Terms and Conditions, any such inbound mail, envelope or package that we reject will not be deemed to have been "received" by us. GoldBuyerDepot shall have no liability to any customer for any such attempted delivery or returned of any such items.


Merchandise Shipping Slip

You agree to accurately list and describe the Merchandise that you send to us on the Merchandise Shipping slip. If we determine, in our sole discretion, that there are significant discrepancies between the description and the actual Merchandise we received in the package, or if no Merchandise or merchandise Shipping slip was included in the package, we may suspend or terminate the Transaction with notice to you. We may also suspend or terminate Transactions with incomplete Merchandise Shipping slips with significant missing information. In the event that we terminate the Transaction, we will ship your Merchandise to you within 3 business days at our cost by shipping method of our choosing, and you agree that we will only be responsible for insuring the value of your Merchandise up to $100.

 

Gold Chart Disclaimer of Liability

GoldBuyerDepot is not responsible/liable for the contents of the gold chart data on its website. These charts are included solely for general information to its customers, and GoldBuyerDepot shall not be liable to anyone who relies on the information.


Settlement

Upon processing your Merchandise, we will notify you by email or telephone of our settlement payment for your Merchandise ("Settlement"). You must accept or decline your Settlement within 24 hours after we notify you.

If we do not hear from you within the time frame set forth above, then you will be deemed to have accepted the Settlement, and we will issue payment of your Settlement to you according to the method selected on Merchandise Shipping slip.

Upon your acceptance of the Settlement (either affirmatively, or by failing to decline or accept the Settlement within the time frame set forth above), we will send your Settlement to you by the end of the next business day after we receive your Merchandise in accordance with the method of payment you selected for your Settlement on Merchandise Shipping slip. Upon affirmative acceptance of the Settlement, the ten (10) day customer satisfaction holding period guaranty will no longer be applicable to such Transactions.

If you decline the Settlement within the time frame set forth above, then we will ship your Merchandise to you at the address indicated in the Merchandise Shipping slip within 3 business days via FedEx® Express Saver shipping at no cost to you, and insuring your Merchandise for full value of the Settlement.

Telephone communications may at the discretion of GoldBuyerDepot be recorded.

We purchase Merchandise for refining, not for resale purposes. Prices for precious metal are based solely on the weight and karat grade, not on its potential value if resold intact.


Method of Payment

You can select one of the following methods of payments for your Settlement:

Company check sent via the United State Postal Service;

Company check sent via FedEx® Overnight. We will deduct the fee from the amount of your Settlement;

Wire transfer into your bank account in accordance with the instructions you provided to us. The fee will be deducted from your settlement. Please supply us with a voided check to utilize this method;

Deposit of an eCheck into your PayPal™ account;

If you fail to select a method of payment, then you will receive a check.

It is your responsibility to know the terms and conditions of the method of payment you select.

By selecting the payment of your Settlement by deposit of an eCheck into your PayPal™ account or wire transfer into your bank account, you acknowledge that if you affirmatively accept the Settlement within the time frame or accept the Settlement by default the Transaction is final, payment will be sent to you by the method you selected, we will own the Merchandise, and you will have no right to decline the Settlement or claim that the Merchandise be returned to you.

 

Returns

If you selected payment by company check and you change your mind about selling your Merchandise you must inform us either by email or by telephone no later than ten (10) business days from the date of the check sent to you. You must return the original uncashed check on a timely basis and we must receive your returned uncashed check within ten (10) business days from he date of the check before your Merchandise is returned. You are responsible for sending the check at your expense, and the check must be sent to us at the address indicated at the upper eft hand corner of the company check. This time limitation can not be waived for any reason, and GoldBuyerDepot will not be responsible for any loss of damage to the merchandise or of any kind if the time limitations are not strictly followed. Failure to satisfy the requirements set forth in this paragraph will cause you to forfeit your right to decline the Settlement and the Transaction will be FINAL.

If you selected payment by company check and you notify us by email or telephone that you decline the Settlement before payment is processes and before a company check is sent to you, then we will return your Merchandise to you as specified herein.

 

Return Insurance Liabilities

If Merchandise is returned to you in accordance with these Terms and Conditions, GoldBuyerDepot will insure the Merchandise for no more than the value of the Settlement amount offered by GoldBuyerDepot. Your Merchandise will be shipped to the return address specified in the Merchandise shipping slip.


Limitation of Liability

IN ALL EVENTS THROUGHOUT THESE TERMS AND CONDITIONS, YOU AGREE THAT THE LEGAL LIMIT OF OUR LIABILITY TO YOU FOR ANY CLAIMS OR ACTIONS FOR LOST MERCHANDISE SHALL NOT EXCEED THE LESSER OF OUR SETTLEMENT VALUE PLACED ON TOTAL CONTENTS BY GOLDBUYERDEPOT BY GOLDBUYERDEPOT’S SOLE DISCRETION OR $500 PER TRANSACTION.

IN ALL EVENTS THROUGHOUT THESE TERMS AND CONDITIONS, YOU AGREE THAT THE LEGAL LIMIT OF OUR LIABILITY TO YOU FOR ANY CLAIMS OR ACTIONS FOR DAMAGED, OR DESTROYED MERCHANDISE SHALL NOT EXCEED THE LESSER OF OUR SETTLEMENT VALUE PLACED ON TOTAL CONTENTS BY GOLDBUYERDEPOT BY GOLDBUYERDEPOT’S SOLE DISCRETION OR $100 PER TRANSACTION.

This limitation of liability shall be binding on each and every customer and any third party, including, but not limited to, the customer and the customer's successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to customer's transaction with GoldBuyerDepot. In no event shall GoldBuyerDepot be liable for any damages from the loss or destruction of property in its possession for any reason, including negligence, except as stated herein. In no event shall GoldBuyerDepot be liable to any third party, including any insurance carrier. GoldBuyerDepot shall not be liable for any subrogation claim brought by the customer's insurance carrier, and, by submitting an item to GoldBuyerDepot, customer expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her insurance carrier.

GoldBuyerDepot shall not be liable to anyone for any damages, including but not limited to, incidental, consequential, punitive, loss of profit or opportunity, other than as set forth herein above. By submitting the items, customer explicitly and expressly accepts this limitation of liability.

If you believe your Merchandise is worth more than $500.00, we recommend that you insure your shipment for more at your own expense.


Miscellaneous

You agree that you provided to GoldBuyerDepot the following information: the email address, physical address, and telephone numbers that we have on record, and it is your responsibility to provide us with any updated contact information. You further agree that: (a) any email message that we send to you is deemed to have been effectively received by you and constitutes due notice to you; and (b) any telephone message we leave with you, anyone answering your telephone, or on your answering machine or service is effectively received by you and constitutes due notice to you.

In the event of any disruption of service, we reserve the right in our discretion to replace FedEx® with another shipping carrier.

GoldBuyerDepot is licensed to do business in the State of California and is governed by the laws of the State of California. YOU EXPRESSLY AGREE THAT ANY CLAIMS, LAWSUITS, ACTIONS, OR DISPUTES AGAINST GOLDBUYERDEPOT MUST BE EXCLUSIVELY FILED AND TAKE PLACE IN THE STATE OR FEDERAL COURTS LOCATED IN LOS ANGELES COUNTY, CALIFORNIA, USA and you expressly agree that any such Court has personal jurisdiction over you. You waive all defenses of lack of personal jurisdiction.

All references to days shall refer to business days. Saturdays, Sundays, and federal legal holidays are not included as business days, and if the expiration of any time frame set forth above falls on a Saturday, Sunday, or federal legal holiday, performance will be due on the next business day.

Merchandise received after 2:00 p.m., or on any Saturday, Sunday, or federal legal holiday will be considered to have been received on the next business day. All business days will begin at 10:00 a.m. and end at 5:00 p.m. in California on the appropriate day.

Notwithstanding any other provision herein to the contrary, we reserve the right to suspend or enlarge any time frame specified above, and/or request additional documents or information from you, in order to comply with any applicable local, state, or federal law, ordinance, or regulation. Furthermore, any time frame set forth above may be suspended or extended in our discretion with or without notice to you in the event that we encounter technical difficulties concerning our website or otherwise, or encounter any other delays attributable to acts of Nature.

Agreement To Indemnify GoldBuyerDepot.com For Using This Website By using Gold Buyer Depot, Inc. you agree to hold harmless GoldBuyerDepot.com, its directors, officers, agents, and employees, from and against any and all claims, costs, expenses, and damages (including attorney's fees) arising out of or related to your access to this website.